CSM® Training & Certification

Become a sought-after Scrum Master, with activities and real-world simulations

  • Course conducted by globally renowned Certified Scrum Trainers (CSTs)
  • 16 hours of live and interactive instructor-led training
  • 16 PDUs and 16 SEUs in just 2 days
  • Case studies, activities, role plays, real-world simulations and more
  • Immersive hands-on learning for building high-performance teams

WHY BECOME A CERTIFIED SCRUM MASTER?

The role of a Scrum Master is crucial for any team that wishes to embrace Scrum and reap its benefits. 85% of survey respondents on the latest State of Scrum report by the Scrum Alliance have taken up Scrum Master certification. Listed among the top ten most promising jobs (LinkedIn), the Scrum Master role is in great demand.  

With a high rate of adoption (58 percent) across industries, Scrum is used by big names, like IBM, ANZ, Google, Spotify, Ernst and Young, Dell, Siemens, Target, Honeywell and GE Healthcare. Build your Scrum Master skills and widen your career opportunities. According to a survey by the State of Scrum report, 85% of Scrum users are benefiting from Scrum and intend to continue using it as they believe it improves the quality of their work life. A CSM® certification is a formal, industry-accepted way to acquire all the skills that are needed to become a successful Scrum master. 

Benefits

The Certified ScrumMaster® certification delivers many benefits for you as a Scrum Master and your organization.

    • Demonstrate to employers that you’re committed to professional excellence. 
    • Show that you’re up to date with the latest in Scrum. 
    • Validate your Scrum Master skills and show that you’re serious about honing them further. 
    • Achieve a high level of precision in executing Scrum. 
    • Positively contribute to the creation of a healthy work culture. 
    • Build a high-performing team and improve collaboration. 
    • Command a higher salary than your non-certified peers. 
    • Accelerate your career and become a leader in Scrum. 
    • As the mentor and facilitator, the Scrum Master guides team members on the Agile Development Path.  
    • The Scrum Master develops a culture that serves a great purpose for the Scrum Team. 
    • The Scrum Master responds to backlogs or blockages quickly during the Product Development Process. 
    • Product delivery and quality assurance coupled with the product being delivered within time plays a prime role in end-user satisfaction. 
    • The outcomes of a collaborative workflow play a big part in delivering Agile projects successfully. 
    • The Scrum Master plays a key role in bringing about change, helping other members to adapt to changes quickly.  
    • As the Servant leader, the Scrum Master’s main goal is to serve and uplift team members towards continuous growth of the organization.

    Step-by-step process to become a CSM

    CSM certification process

    • Step 1: Enrol for the CSM® course at Zeolearn.

    • Step 2: Attend the 2-day CSM® course conducted by renowned Certified Scrum Trainers® (CSTs).

    • Step 3: The CSTs will forward your details to Scrum Alliance who will send you a link to create login credentials on completing the course.

    • Step 4: Click on the link to create your profile on Scrum Alliance.

    • Step 5: Take the CSM® exam using those credentials. You need to answer 50 MCQs in an hour.

    • Step 6: After you are done with the test, submit your answers by clicking on the ‘Submit’ button.

    • Step 7: Once submitted, you will see your score on the screen. The minimum pass marks is 74%.

    • Step 8: Accept the license agreement.

    • Step 9: Fantastic job, you are now CSM® certified! Download your CSM certificate from Scrum Alliance. You'll need to renew your certification every two years.

    What you will learn

    Prerequisites to attend CSM course

    There are no specific prerequisites to take up the CSM course. However, prior basic knowledge of Scrum in a real-world context would be beneficial. Our course, Agile and Scrum Foundation, serves as a good primer. 

    Who Should Attend

    ZEOLEARN EXPERIENCE

    REAL-TIME WORKSHOPS

    Meet industry experts to enhance your knowledge with in-class activities and simulation sessions.

    MEET THE EXPERTS

    Grow your knowledge with accredited CSTs having years of experience as active Scrum practitioners.

    JOIN SCRUM COMMUNITY

    Gain access to an active community of Scrum professionals to grow your practical knowledge of Scrum.

    GROW WITH PRACTITIONERS

    Listen to the practitioners and learn directly about implementing Scrum principles in real projects.

    ACCESS TO LATEST RESOURCES

    Grab the opportunity to access the latest Scrum resources including tutorials, case studies, and more prepared by the industry experts.

    CONSTANT LEARNING ASSISTANCE

    Keep up with the latest industry updates through continuous support in the form of monthly webinars, e-books, and conferences.

    CSM COURSE CURRICULUM FROM SCRUM ALLIANCE

    Form groups and illustrate the 12 principles and 4 values described in the Agile Manifesto pictorially.
    What you will learn 
    • The 12 principles and 4 values listed in the Agile Manifesto 
    • “Responding to change” in Agile vs “Following a plan” 
    • How the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles. 
    • The three pillars in Scrum ― Transparency, Inspection, Adaptation. 
    • The differences between framework and methodology and understand why Scrum is called a framework. 
    • How to develop an Agile mindset. 
    • Differences between Agile and Scrum and why these two terms mustn’t be used interchangeably. 
    Topics covered 
    • Agile Manifesto 
    • 12 Principles 
    • 4 values 
    • Scrum Foundations (5 Scrum Values) 

    Play a simulation game called “candy catch” in three iterations. The Scrum Master and Product Owner -  chosen by group members - will coordinate and help the team achieve the highest target within the shortest time. 

    What you will learn 

    • How to conduct a retrospective to list 3 techniques to improve performance and turnaround time. 
    • The roles and responsibilities of a Scrum Master and a Product Owner. 
    • The differences between a Scrum Master and a Product Owner and why these two roles should not overlap. 
    • How a product owner acts as a bridge between the development team and the stakeholders. 
    • Why A Scrum Master is not an active participant but a facilitator in Scrum events and ceremonies. 
    • Demerits of having a development team of less than 3 members or greater than 10 members. 

    Topics covered 

    • Scrum Master roles and challenges 
    • Product Owner roles and responsibilities 
    • Development team roles and responsibilities 

    Play the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. Prepare user stories that cover the features and functionalities along with acceptance criteria. 

    What you will learn 

    • The “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective. 
    • Why the scope and duration of a sprint are fixed. 
    • 3 Ways to avoid sprint backlog spill over. 
    • What are sprint goals; discuss 5 benefits of having a sprint goal. 
    • How the Scrum Master and the Product Owner should coordinate with the team; list 5 points to improve such communications. 
    • 3 damaging impacts of sprint cancellation and how to avoid it. 
    • 10 sprint anti-patterns (E.g., sprint cancellation, variable sprint length) and how this impacts delivery and turnaround time. 

    Topics covered 

    • Sprint planning 
    • Daily Scrum 
    • Sprint Review 
    • Sprint Retrospective 

    Understand how scrum works and experience it in a real-world simulation game called “Crime Teller”. The activity will be divided into 3 sprints. Participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story. 

    What you will learn 

    • Five salient features of a well-formed product backlog (E.g. estimated, prioritized). 
    • Two responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog. 
    • The objective of having a product backlog and best approaches to product backlog refinement. 
    • The ideal time and capacity to be dedicated to product backlog refinement. 
    • Three activities (E.g. budget and timeline, release schedule) that take place during a sprint review. 
    • Five sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts 

    Topics covered 

    • Product Backlog 
    • Sprint Backlog 
    • Product Increment 

    Discover the Scrum lifecycle by playing the “coin game”. Link ceremonies to create effective sprint goals. In this module, you will focus on the common challenges in sprint execution and enable team members to improvise. 

    What you will learn 

    • The difference between resolution meetings and daily standups. 
    • The benefits of collaborations with product owners. 
    • Three demerits of over collaboration of the product owners. 
    • Three ways to break the barriers and collaborate 
    • Creation of sprint burndown chart 
    • Three approaches to increase efficiency in the team 

    Topics covered 

    • Sprint Execution Planning 
    • Flow management 
    • Resolution meetings 
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort) 

    The “Marshmallow Tower” game is an exciting game to learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor. 

    What you will learn 

    • The importance of 15-minute timebox for daily scrum meetings. 
    • Three differences between traditional meetings and daily stand-ups. 
    • Two roles played by the Scrum Master, Product Owner, and the Development team in daily scrum. 
    • Three critical questions pertaining to the daily scrum agenda. 
    • Two responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective. 

    Topics covered 

    • Activities in daily scrum 
    • Activities in sprint retrospective 

    Explore the Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game. You will need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”. 

    What you will learn 

    • Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes). 
    • Three benefits of Definition of Done and explain why it can evolve over a certain period of time. 
    • Preparing a checklist (with a minimum of 7 entries) of an ideal DoD. 
    • Three risks associated with an ill-formed DoD. 
    • Five characteristics of good acceptance criteria. 
    • Who all should be involved in drafting the acceptance criteria. 
    • Three negative impacts of not following the acceptance criteria. 

    Topics covered 

    • Definition of Done for a feature (user story or product backlog item) 
    • Definition of Done for a sprint 
    • Definition of Done for a release 
    • Definition of Done vs. Acceptance criteria 
    • Done vs. Done-Done. 

    Explore the Definition of Ready with our Lego blocks game. Attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor. 

    What you will learn 

    • Creating an ultimate checklist of Definition of Done. 
    • Three negative impacts of an ill-formed Definition of Done. 
    • Identifying benefits of a shared Definition of Done for multiple teams working on the same product backlog. 
    • Ways to improve Definition of Done. 
    • Differences between “done” and “done done”. 

    Topics covered 

    • Definition of Ready for user story 
    • Definition of Ready for sprint 

    Explore self-organization with the game, “Human Knots”. Form teams of 5-6, where team members who untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members. 

    What you will learn 

    • The steps involved in release planning. 
    • Three benefits of a well-organized release planning. 
    • Three outputs of release planning. 

    Topics covered 

    • Definition of release planning 
    • Who takes part in release planning? 
    • Steps in Release planning 
    • Output of Release Planning 

    Learn the concept of the Sprint Burndown Chart by playing the ball point game. There will be 5 iterations and the number of points expected at the end of the release will be communicated to the team. 

    What you will learn 

    • What is a sprint burndown chart. 
    • Three primary reasons to use a burndown chart. 
    • How to create and calculate a burndown chart. 
    • How to adjust upcoming sprints based on the burndown. 
    • Three critical information obtained from a burndown chart. 
    • Five merits and two demerits of using a burndown chart. 
    • Five common errors that lead to misleading information in burndown charts. 

    Topics covered 

    • Definition 
    • Why and when to use a sprint burndown chart 
    • Information obtained from sprint burndown chart 

    Understand the in-depth concepts of release burn-up charts and why Scrum teams use them in the ball point game. Once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed. 

    What you will learn

    • The importance of having a release goal (based on historical data and agreement). 
    • The importance of release burn-up in understanding the current status. 
    • Two differences between burndown and burn-up charts. 
    • How to adjust release planning (if needed) based on the burn down. 
    • Advantage of a burnup chart over a burndown chart.   

    Topics covered

    • Definition 
    • Features 
    • How to create a release burn-up chart (steps) 

    Topics covered 

    • What is product planning 
    • What is product vision 
    • How to create a product backlog 
    • Product Roadmap  
    • Minimum Releasable features (or) Minimum Marketable Features  
    • Minimum Viable Products 

    Play the Lego Building Blocks game and learn more about User stories. Participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria.  

    What you will learn  

    • User stories and understand the importance of user stories in real-time projects. 
    • The three Cs in user stories. 
    • The importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met. 

    Topics covered

    • What are user stories? 
    • Structure/format of user stories 
    • INVEST criteria 

    Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile. 

    What you will learn  

    • At the end of this activity, you will be able to- 
    • List and demonstrate 5 benefits of Agile estimation. 
    • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project. 
    • Discuss 3 benefits of Relative Estimation and Planning Poker. 
    • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts. 
    • Discuss in detail the 5 critical steps in Planning Poker.  

    Topics covered 

    • Definition 
    • Benefits of Agile Estimation 
    • Agile estimation techniques 

    Learn in depth about the planning poker estimation technique. Play our popular poker card estimation game and dive deep into the technique. Team members/estimators privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed. 

    What you will learn  

    • Five benefits of planning poker estimation technique. 
    • The best sequence for the values (story points) on cards for your real-time projects. 
    • Five critical steps in Planning Poker.  
    • Three points to heed for employing planning poker for distributed teams. 

    Topics covered 

    • Definition 
    • Benefits 
    • Participants 
    • How to play planning poker 
    • Planning Poker rules 

    WHY CORPORATES COUNT ON ZEOLEARN TO SKILL UP THEIR TEAMS

    Zeolearn is on a mission to help organizations transform their workforce and prepare for the future of work. We aim to enable our clients to build self-organizing and high-performing teams through world-class workshops, while building in-house leadership, talent, culture, and sustainable multiple practices and capabilities with the help of our Training, Coaching and Consulting engagements. 

    • With a global presence in over 60 countries, we deliver training services globally. 
    • Our Consultants, Trainers and Coaches have experience across multiple domains: BFSI, Telecom, Retail, Automobiles, E-Commerce and more. 
    • One-stop Learning Partner providing with a wide range of Course offerings (over 250+). 
    • Support complete Digital Talent Transformation and helping organizations create Future Ready Technology Talent. 
    • For ease of reach and coordination, we have multi-lingual trainers with the nearest shore local base locations. 
    • Providing complete Learning Eco-system with pre and post Course preparation and support materials, E-learnings, video archive, question banks, and many other learning aids. 
    • Multi-modal delivery system – Classroom, Live Virtual Classroom (LVC), E-learning’s, Customized Blended Learning, In-house LMS, etc. 
    • Organizations can go beyond training and certification for complete transformation with the help of our Consulting, Coaching and Staffing services. 
    • 500+ Clients
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    Talk to scrum expert

    Scrum Alliance Career Path To Become A Great Scrum Master


    More Details on CSM Certification and Training

    Certified Scrum Master®

    Certified ScrumMaster(CSM®) is a credential at an entry-level designed to give professionals an understanding of how Scrum project management works and its methodology. Professionals starting as Scrum practitioners will get an understanding of Scrum values that emphasize teamwork, repeated progress, and accountability towards a well-defined goal with the certification process. Professionals who complete the certification can take the role of either a Scrum Master or Scrum Team Member. 

    Certified ScrumMasters facilitate their team for better collaboration, adherence to Scrum principles and processes, and improve the efficiency of the development team. They are responsible for managing the Scrum process with the coordination of the Scrum team using the Agile methodology. The Scrum Master is responsible to help the team maintain agile values and principles. The Scrum Master puts processes and procedures in place to remove any impediments. 

    Scrum Masters need to understand Scrum concepts and practices to implement it effectively and that is one of the reasons why employers want proof of qualifications. Certifications demonstrate their capabilities and make it easy for employers to hire them.

    A Certified ScrumMaster® designation is given to an individual who has successfully passed the CSM test, after having been taught by a Certified Scrum Trainer about the Scrum methodology, terminology, practices, and principles that will equip them to undertake the role of Scrum Master or a Scrum Team Member.

    A 2-year membership with Scrum Alliance helps you to join local user groups, access online social networks, and other additional member-only resources. It also offers access to materials and resources, discounts and uses the specially designed logo to highlight the newly earned credentials on your resume.

    There is a lot of demand for Certified ScrumMasters in the market. With a thorough understanding of the concepts through the course at Zeolearn, candidates can apply to several job opportunities in the market.

    Most companies that have a presence all over the world hire CSM® professionals. Here's a representative list of some top industries and companies that have hired CSM® professionals:

    IT:

    • Dell
    • Siemens
    • Capgemini
    • Intel

    Telecom:

    • Vodafone India
    • Nokia Siemens Networks Limited

    Manufacturing

    • Johnson Controls

    Finance

    • JP Morgan Chase
    TOOLS
    FEATURES
    nTask
    Project portfolio, daily Scrum management, team collaboration, issue tracking, progress reporting
    Jira
    Customizable Scrum boards, powerful progress reports, backlog management, user stories mapping, time tracking, custom filters
    Targetprocess
    Centralized projects dashboards, drag and drop interface, shareable boards, user story mapping, numerous third-party application integrations
    Vivifyscrum
    Product backlog management, invoice creation, and sharing, time tracking, project calendar


    After becoming a Certified ScrumMaster® , you can help the Scrum team to perform at the highest level and protect the team from distractions. Once you have gained an understanding of the team roles, methodology, values, practices and applications, your next step is to secure your Advanced Certified Scrum Product Owner (A-CSPO™) certification. This certification helps to facilitate better dialogue, respond confidently, increase engagement and scale Agile beyond a single team.

    CSM Training

    Yes, the CSM® training offered is at the beginner level and trains in the fundamentals required for a professional Scrum Master or a Scrum team member. 

    There are no prerequisites required to take this course. However, it is advisable to enroll in the course once you are in a leadership position or in a role that requires you to strategize, have close interpersonal relationships and effective communication skills.

    Although the Certified ScrumMaster® course is suitable for anyone wanting to deepen their knowledge of the Scrum framework and its applications, it is ideal for software professionals working in the capacity of Project Managers, Product Owners, Solution Architects, Program Managers, and senior management personnel. Professionals in a top-level role in organizations within the finance, healthcare, and manufacturing sector will also benefit from this training.

    Our Certified Scrum Trainers are professionals authorized and licensed by Scrum Alliance to teach the official Scrum Alliance curriculum. Our instructors have a wide range of experience and immense knowledge in leading, applying, coaching and teaching the curriculum.

    Those looking to undertake a Certified ScrumMaster® certification are required to take the CSM® course conducted by certified trainers. Post completion of the training, you will receive a certification account on the website that will give access to the online test. Those looking to gain a Certified ScrumMaster® designation must demonstrate a clear understanding of the learning objectives that are addressed in the course.

    You are not required to have a membership of Scrum Alliance to attend training to gain certification.

    Zeolearn delivers the CSM® training over 2 days and ensures that all concepts, theory, and practices of the Scrum framework are covered in detail. The two-day course is a rigorous and intensive workshop that trains participants towards understanding the fundamentals and helps to gain knowledge of the concepts to clear the exam effortlessly.

    After completing your CSM® course, you will receive an email from Scrum Alliance that will include a link to create your login credentials. Post receipt of the email with your membership details, you can take and complete the test within 90 days.

    CSM Exam

    The workshop is designed to give a thorough understanding of the Scrum framework and gives a practical insight into the basics and fundamentals. CSM® exam is an open-book exam and relatively easy to pass. The combination of the examination results and the training gained will assist in applying the concepts.

    Once you create an account with Scrum Alliance you have 90 days to take your exam. The exam can be taken anywhere and you need a good internet connection. You are allowed to take breaks and log out from your exam window whenever you want and take it again whenever ready. The mode of language is English and you can answer the questions in any order skip or bookmark it for later.

    1. You will get an email from Scrum Alliance with the exam link.
    2. Create your account on the Scrum Alliance website and start your exam.
    3. You need a computer with a good internet connection; you can take an exam from anywhere (Home or office laptop)
    4. It an hour-long exam with 50 objective type questions.
    5. Breaks are allowed, i.e. you can log out from your exam window whenever you want and come back when ready.
    6. You can answer the question in any order, skip or bookmark later for a review.
    7. The passing score is 37 correct answers out of 50.
    8. If you don’t clear in the first attempt, you get one more chance to take the test for free, only if the exam is taken within 90 days. If you fail the second time, you need to pay an additional charge per attempt for subsequent attempts. 

    The exam is an hour-long with 50 objective type questions. The passing score is 37 correct answers out of 50 (74%). 

    The CSM® certification exam is an affordable one and can be enrolled in. You also have discounts offered on a regular basis.

    If you fail the first attempt, you can take the second attempt anytime within 90 days of the CSM® course. However, if you fail in the second attempt, you can take another attempt within 10 days for which you need to pay an additional charge. If you fail the third attempt, you can re-take the exam after a gap of 3 months. It is highly recommended to enroll in the CSM® course in the unlikely event that you have failed thrice in the exam.

    No, there are no sample tests available on the Scrum Alliance website. However, the blueprint of the CSM® test will give you a fair idea about the format of the exam, type of questions and percentage of questions from each section. The training and coaching are aligned to the examination pattern and Scrum Alliance does not make major changes to its Learning Objectives and examination pattern. It is recommended to practice the sample questions of the Scrum Master Certification exam to pass the exam in the first attempt. You can take the free CSM® Certification sample test for practice.

    Once you complete the CSM® course, you will receive an email from Scrum Alliance which gives you a link to create your login credentials. You will take the online exam first. Post completion, you will need to accept a license agreement and set up an online profile. It would take you up to two weeks after the completion of your course to receive a welcome email.

    The CSM® test can be taken online from a computer from anywhere in the world. The test will not be proctored.

    No, you cannot pause the test as the test will take an hour. You could take a break and start off again. In case you shut the window accidentally, you can reopen the window instantly. If you happen to lose access owing to poor internet connection then you can contact support@scrumalliance.org to start a new test.

    The test blueprint at the bottom of the CSM® page under the “Resources” tab on the Scrum Alliance website. The blueprint gives an idea of the format of the exam and is aligned with the Learning Objectives of the course and the Scrum Guide. You can find the Learning Objectives on the Scrum Alliance CSM® Certification webpage under the “Trainer and Coach dashboards” and “Resources” tab.

    If you have already passed the CSM® test, you will not be able to take it again to improve your score. Your score is only available to you and no one else has access to your score.

    CSM Certification

    A CSM® certificate or credential helps professionals and individuals to ascertain their knowledge about the Scrum framework and give confidence to their employers about their credibility to help project teams understand Scrum and use its functionalities.

    Getting equipped with a CSM certification helps you to learn the skills required to be an effective Scrum Master. You will learn how to remove roadblocks, facilitate processes and teamwork, and ensure that the product backlog is in good shape and ready for the next sprint.Moreover, CSM certification recognizes your command over proven agile principles, practices, tools, and the Scrum methodology.

    The CSM®  designation is offered by Scrum Alliance, a renowned CSM® accreditation body, which enhances your industry credibility to fulfill the vision of the Agile Manifesto.

    Although the salary for a CSM® Professional depends on the designation, experience of the professionals, the average salary for a Certified Scrum Master is $115,766 globally.

    A CSM® certification adds a lot of value to one’s career and helps them apply principles to organizations to avoid challenges of Agile implementation, enhance team collaboration and improve flexibility within the organization. A certification also improves the chances of securing a high paying job and adds a feather to their career cap.

    Once you have earned CSM® certification, your certification will be valid for 2 years and after this span, you need to renew your certification in order to maintain it for the next two years. 

    You can maintain your certification by submitting a fixed number of Scrum Educational Units®  (SEUs®) which is 20 for CSM along with a renewal fee of $100.   

    Zeolearn aids professionals in their journey to becoming a CSM® certified professional as below:

    • Learn directly from the active Scrum practitioners
    • Be a part of the active Scrum professionals community to advance your Scrum knowledge
    • Get post-training support in the form of monthly webinars, e-books, & conferences
    • Experienced Certified Scrum Trainers approved by Scrum Alliance
    • Tailored training workshops to meet individual needs
    • 24/7 support for all queries
    • Training provided on skills needed to secure high-paying jobs

    Meet your instructors

    Certified

    Certified Trainer

    Trainer

    Faqs

    Zeolearn Support on your CSM journey

    A Certified Scrum Master® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master® or Scrum team member. This credential is a first step on the Agile path. To become a true, practicing Scrum professional requires enough experience and continuing education. CSM training will help participants get the background knowledge and skills to be a valuable part of an Agile team. They can also demonstrate to employers their commitment to moving ahead in their agile career and will get higher salaries than their non-certified counterparts.

    On completing the course, you will get:

    • Understanding of the Scrum framework through practical, project-proven practices
    • Tips and tricks from our experienced CSTs’ years of using Scrum in a wide variety of environments
    • Access to local user groups, online social networks, and additional resources that are only available to Scrum Alliance members
    • Profile page on the Scrum Alliance website and access to a specially designed logo to highlight your credentials
    • You will earn 16 PDUs and 16 SEUs on completing the course
    • Course Fee includes Scrum Alliance Certification Examination Fee
    • Scrum Alliance approved course material
    • Course delivered by experienced Certified Scrum Trainers CSTs
    • Practical experience working with Scrum tools and activities
    • 2-year membership with Scrum Alliance
    Zeolearn brings you mentor-driven courses that not only helps professionals gain theoretical expertise but also the practical experience in a wide variety of courses. The fact that our workshops are mentor-driven gives us an edge over other training institutes since you can learn from industry experts about the application and challenges of upcoming technologies. We have so far trained thousands of professionals with the skills needed to land lucrative jobs and you could be next!
    The test consists of a combination of multiple-choice and true/false questions. It will take approximately 60 minutes to complete it. You’ll be required to demonstrate your understanding of key Scrum elements, including General Scrum knowledge, Scrum roles, Scrum meetings, and Scrum artifacts. The CSM test has a passing score of 74% which comprises of 50 MCQs. You will have two attempts within 90 days after you receive your welcome email to pass the test at no cost.

    It is advisable that before attending the course, you should familiarise yourself with the resources available on the Scrum Alliance website. These Scrum resources will help you embrace the Scrum principles and practices and lead to greater success in the CSM exam.            

    No, the CSM test is not intended as a substitute for formal training.

    Through this membership, you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can use a specially designed logo to highlight their credentials.

    After completing your CSM course, you will receive an email from the Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test.

    You may be required to put in 10 to 12 hours of effort every week, including the classroom sessions/live class, self-study and assignments.

    Our CSM Training and Certification is ideal for:

    • Project Managers
    • Developers
    • Product Owners
    • Managers-Software development
    • Architects-Software development
    • Product Managers
    • Software Developers
    • Software Coders
    • Software Testers
    • Team Leads or Team Members who are interested in learning more about Scrum and leading Agile projects

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