Why Become a Certified Scrum Master?
A Scrum framework is popular with many giant MNC’s like Google, 3M, IBM, Spotify, Ernst, and Young. The reason is simple – A Scrum Framework facilitates high-quality results within a short period. In this framework, the role of the Scrum Master is very pivotal. He not only acts as a bridge between the Product Owner and the development team but also is the backbone of the development process. Scrum masters mitigate many impediments, conflicts that the team encounters and coaches the team from time to time to achieve the desired outcome.
A CSM® (Certified Scrum Master) course addresses the soft skills required such as team dynamics, team motivation, planning and estimation that are necessary to become an efficient and competent Scrum master. It also provides a comprehensive overview of the Scrum and Agile Framework. According to a recent survey by the State of Scrum report, 85% of the Scrum users are enjoying the fruits of the Scrum and they will continue to use the Scrum as they believe that the Scrum improves the quality of work life. A CSM® is a formal, industry-accepted way to acquire all the skills that are needed to become a successful Scrum master.
Benefits of CSM®
A CSM® course covers a deep understanding of Scrum Methodology. The credentials that you get at the end of the course are well recognized by top companies across the globe, giving you a competitive edge in career advancement.
- Wider career opportunities as a Scrum Master
- Unmatched expertise in implementing Scrum principles in real-time projects.
- Gain proficiency in building self-organizing teams in a collaborative environment.
- Remove impediments and safeguard your team from distractions.
- Act as a mentor, facilitator, servant leader, and a Scrum enabler.
Adopting Scrum Framework and hiring a Certified Scrum Master brings in many benefits for the organization and its clients.
- Smooth communication between the development team and the stakeholders
- Clears impediments that the team encounters during the product development life cycle.
- Eliminates backlogs and conducts Sprint meetings from time to time.
- Improves work efficiency and ensures faster and high-quality delivery.
- Helps the teams in Scrum adoption and delivering value to the customer.
The Scrum Framework has been ingrained in the project and product management cycles of a number of companies and the number are only growing. With demand for Scrum Masters rising, a CSM® certification is a smart move to ensure that the Certified Scrum Masters and the organizations they are working with achieve an unmatched potential in the fast-changing market.
Step-by-step process to become a CSM
CSM certification process
Step 1: Spare some time to register for the CSM® course at Zeolearn.
Step 2: Attend the 2-day CSM® course conducted by renowned Certified Scrum Trainers® (CSTs).
Step 3: The CSTs will forward your details to Scrum Alliance who will send you a link to create login credentials on completing the course.
Step 4: Click on the link to create your profile on Scrum Alliance.
Step 5: Take the CSM® exam using those credentials. You need to answer 50 MCQs in an hour.
Step 6: After you are done with the test, submit your answers by clicking on the ‘Submit’ button.
Step 7: Once submitted, you will see your score on the screen. The minimum pass marks is 74%.
Step 8: On passing the exam, you will be requested to accept a license agreement.
Step 9: Fantastic job, you are now CSM® certified! Renew your certification every 2 years.
What you will learn
1. Scrum Fundamentals
Learn about Scrum framework, roles, activities, & artefacts to kickstart any Scrum project
2. Be a Servant Leader
Lead by serving your Scrum team while adhering to essential Scrum principles and practices
3. Scope of Scrum
Know the best implementation of Scrum in a wide variety of real-world project environments
4. Act as a facilitator
Facilitate cross-functional Scrum teams to deliver high-value releases in shorter time-to-market
5. Enable transparency
Inspect and adapt to improve transparency and visibility of your team’s work at each level
6. Remove obstacles
Identify and eliminate the key challenges to on-time project delivery by self-organizing teams
Prerequisites
There is no set of eligibility requirements to attend this ScrumMaster Certification course and it can be taken by any freshers or professionals who want to:
- Further his or her career in management.
- Deepen their understanding of Scrum.
Our experienced CSTs deliver training in such a way that is suitable both freshers and experienced professionals. But, it is recommended to have a basic knowledge of using Scrum in real-world, and for whom this is intended for in order to get the most from the training. You can do this by following the 1-day Agile and Scrum foundation training by Zeolearn.
Who Should Attend
Zeolearn Experience
INNOVATIVE CLASSES
With their real-world industry experience, the experts will mentor you and help you gain knowledge with in-class projects and simulations.
LEARN FROM PRACTITIONERS
Training from current practitioners who are involved in implementing Scrum principles in live projects.
24X7 TRAINING & SUPPORT
Constant support via monthly webinars, e-books, and conferences will help you learn and stay in sync with the latest industry updates.
WORLD-CLASS CSTS
Get to meet the best of accredited CSTs from Scrum Alliance who have been active Scrum Practitioners for years.
JOIN THE SCRUM GROUPS
Improve your practical understanding of Scrum by joining the large and active Scrum communities.
ESSENTIAL RESOURCES
Just a touch away from the latest resources such as Scrum tutorial, articles, Scrum Master interview Q&A, & case studies developed by industry experts.
CSM Course Curriculum
Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.
What you will learn
At the end of this activity, you will be able to-
- Explain the 12 principles and 4 values listed in the Agile Manifesto.
- Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
- Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
- List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
- Explain the differences between framework and methodology and understand why Scrum is called a framework.
- List 5 ways to develop an Agile mindset.
- Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.
Topics covered
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.
What you will learn
At the end of this activity, you will be able to-
- Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
- Explain the roles and responsibilities of a Scrum Master and a Product Owner.
- List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
- Discuss how a product owner acts as a bridge between the development team and the stakeholders.
- Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
- List 3 demerits of having a development team of less than 3 members or greater than 10 members.
Topics covered
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.
What you will learn
At the end of this activity, you will be able to-
- Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
- Understand why the scope and duration of a sprint are fixed.
- List 3 ways to avoid sprint backlog spillover.
- Define sprint goals and discuss 5 benefits of having a sprint goal.
- Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
- Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
- List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.
Topics covered
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.
What you will learn
At the end of this activity, you will be able to-
- List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
- Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
- The objective of having a product backlog and best approaches to product backlog refinement.
- Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
- Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
- List 5 sprint review anti-patterns (E.g. delayed acceptance) and their negative impacts
Topics covered
- Product Backlog
- Sprint Backlog
- Product Increment
Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.
What you will learn
At the end of this activity, you will be able to-
- Explain the difference between resolution meetings and daily standups.
- Explain the benefits of collaborations with product owners.
- List 3 demerits of over collaboration of the product owners.
- Demonstrate 3 ways to break the barriers and collaborate
- Demonstrate creation of sprint burndown chart
- Explain 3 approaches to increase efficiency in the team
Topics covered
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.
What you will learn
At the end of this activity, you will be able to-
- Explain the importance of 15-minute timebox for daily scrum meetings.
- List 3 differences between traditional meetings and daily stand-ups.
- Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
- List the 3 critical questions pertaining to the daily scrum agenda.
- List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.
Topics covered
- Activities in daily scrum
- Activities in sprint retrospective
Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.
What you will learn
At the end of this activity, you will be able to-
- Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
- List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
- Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
- Mention 3 risks associated with an ill-formed DoD.
- List 5 characteristics of good acceptance criteria.
- Understand who all should be involved in drafting the acceptance criteria.
- List 3 negative impacts of not following the acceptance criteria.
Topics covered
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.
What you will learn
At the end of this activity, you will be able to-
- Create an ultimate checklist of Definition of Done.
- List 3 negative impacts of an ill-formed Definition of Done.
- Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
- List 2 ways to improve Definition of Done.
- Clearly understand the differences between “done” and “done done”.
Topics covered
- Definition of Ready for user story
- Definition of Ready for sprint
Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.
What you will learn
At the end of this activity, you will be able to-
- Define and understand the steps involved in release planning.
- List 3 benefits of a well-organized release planning.
- List 3 outputs of release planning.
Topics covered
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Topics covered
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Topics covered
- Definition
- Features
- How to create a release burn-up chart (steps)
Topics covered
- What are user stories
- Structure/format
- INVEST criteria
Topics covered
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Topics covered
- Definition
- Benefits
- Participants
- How to play planning poker
- Planning Poker rules
Topics covered
- What is product planning
- What is product vision
- How to create product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Scrum Alliance Career Path To Become A Great Scrum Master
Faqs
Zeolearn Support on your CSM journey
A Certified Scrum Master® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master® or Scrum team member. This credential is a first step on the Agile path. To become true, practicing Scrum professional requires enough experience and continuing education. CSM training will help participants get the background knowledge and skills to be a valuable part of an Agile team. They can also demonstrate to employers their commitment to moving ahead in their agile career and will get higher salaries than their non-certified counterparts.
On completing the course, you will get:
- Understanding of the Scrum framework through practical, project-proven practices
- Tips and tricks from our experienced CSTs’ years of using Scrum in a wide variety of environments
- Access to local user groups, online social networks, and additional resources that are only available to Scrum Alliance members
- Profile page on the Scrum Alliance website and access to a specially designed logo to highlight your credentials
- 14 PDUs – 16 PDUs, and correspondingly 14 SEUs – 16 SEUs (Varies according to the CST)
- Course Fee includes Scrum Alliance Certification Examination Fee
- Scrum Alliance approved course material
- Course delivered by experienced Certified Scrum Trainers CSTs
- Practical experience working with Scrum tools and activities
- 2-year membership with Scrum Alliance
It is advisable that before attending the course, you should familiarise yourself with the resources available on the Scrum Alliance website. These Scrum resources will help you embrace the Scrum principles and practices and lead to greater success in the CSM exam.
No, the CSM test is not intended as a substitute for formal training.
No, there is no online/virtual course for CSM. Scrum Alliance believes that understanding Scrum requires a greater level of personal interaction that cannot be delivered in a virtual environment.
Through this membership, you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can use a specially designed logo to highlight their credentials.
After completing your CSM course, you will receive an email from the Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test.
You may be required to put in 10 to 12 hours of effort every week, including the classroom sessions/live class, self-study and assignments.
Our CSM Training and Certification is ideal for:
- Project Managers
- Developers
- Product Owners
- Managers-Software development
- Architects-Software development
- Product Managers
- Software Developers
- Software Coders
- Software Testers
- Team Leads or Team Members who are interested in learning more about Scrum and leading Agile projects
Have More Questions?
Certified Scrum Master Training (CSM®) Course in Phoenix-AZ
CSM certification in Phoenix
Phoenix is the capital of Arizona and one of the most populous cities in the U.S. It is also known to be the only state that has crossed1 million with respect to the population. The city is popular for primary, secondary, and tertiary education as well. Phoenix is a home for more than 500 companies in the field of electronics, mining, technology, finance, and more. Various IT companies have their headquarters in Phoenix, which is looking out for professionals with strong technical skills. Here is one such training institute called the Zeolearn Academy that provides various technical courses like the CSM certification in Phoenix. Register Now!
What is the CSM certification in Phoenix?
The CSM certification in Phoenix is a training provided by the Zeolearn Academy for becoming a Certified ScrumMaster (CSM). Pursuing a career as a Scrum Master is not easy since it involves various skills and challenges to become a successful professional. But, proper industrial training and guidance can make your task easy. Scrum is a framework that helps in addressing complicated issues and converting them into smaller issues, which can be easily solved. Hence, it improves the productivity and creatively delivers the required products/solutions of high value.
Why the CSM certification in Phoenix?
With the CSM certification in Phoenix, you will be able to get into your dream IT companies such as IBM, BOSCH, Tata Consultancy, and many more that follows Agile methodology for their product development. By taking up this certification, you will not only learn the industry-relevant concepts theoretically but also learn and apply them practically during practice sessions and while working on CSM projects. This updated skill can take you towards a successful career path where you will be well-recognized by the company (if worked well). If you get into the role of Scrum Master, then you will have more responsibility for you but you will be well-awarded for that as well. Enrol for the demo session for more information.
Specialties of the CSM certification in Phoenix by the Zeolearn Training Institute
By taking up the CSM certification in Phoenix by the Zeolearn Training Institute, you will be trained in such a way that you are eligible to become an Agile Coach, Program Manager, Delivery Lead, Project Manager, Agile Scrum Master, etc. depending on your current profile. In this live-instructor lead online/offline training on CSM, you will be trained by a coach who is well aware of the real-time industry requirements and conditions. This helps in training you for the industry expectations that empowers you to solve any real-time challenges.
What are you waiting for! Register yourself for the CSM certification in Phoenix to enhance your technical skills and get into your dream job.
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