WHY BECOME A CERTIFIED SCRUM MASTER?
The role of a Scrum Master is crucial for any team that wishes to embrace Scrum and reap its benefits. 85% of survey respondents on the latest State of Scrum report by the Scrum Alliance have taken up Scrum Master certification. Listed among the top ten most promising jobs (LinkedIn), the Scrum Master role is in great demand.
With a high rate of adoption (58 percent) across industries, Scrum is used by big names, like IBM, ANZ, Google, Spotify, Ernst and Young, Dell, Siemens, Target, Honeywell and GE Healthcare. Build your Scrum Master skills and widen your career opportunities. According to a survey by the State of Scrum report, 85% of Scrum users are benefiting from Scrum and intend to continue using it as they believe it improves the quality of their work life. A CSM® certification is a formal, industry-accepted way to acquire all the skills that are needed to become a successful Scrum master.
Benefits
The Certified ScrumMaster® certification delivers many benefits for you as a Scrum Master and your organization.
- Demonstrate to employers that you’re committed to professional excellence.
- Show that you’re up to date with the latest in Scrum.
- Validate your Scrum Master skills and show that you’re serious about honing them further.
- Achieve a high level of precision in executing Scrum.
- Positively contribute to the creation of a healthy work culture.
- Build a high-performing team and improve collaboration.
- Command a higher salary than your non-certified peers.
- Accelerate your career and become a leader in Scrum.
- As the mentor and facilitator, the Scrum Master guides team members on the Agile Development Path.
- The Scrum Master develops a culture that serves a great purpose for the Scrum Team.
- The Scrum Master responds to backlogs or blockages quickly during the Product Development Process.
- Product delivery and quality assurance coupled with the product being delivered within time plays a prime role in end-user satisfaction.
- The outcomes of a collaborative workflow play a big part in delivering Agile projects successfully.
- The Scrum Master plays a key role in bringing about change, helping other members to adapt to changes quickly.
- As the Servant leader, the Scrum Master’s main goal is to serve and uplift team members towards continuous growth of the organization.
ZEOLEARN EXPERIENCE
REAL-TIME WORKSHOPS
Meet industry experts to enhance your knowledge with in-class activities and simulation sessions.
MEET THE EXPERTS
Grow your knowledge with accredited CSTs having years of experience as active Scrum practitioners.
JOIN SCRUM COMMUNITY
Gain access to an active community of Scrum professionals to grow your practical knowledge of Scrum.
GROW WITH PRACTITIONERS
Listen to the practitioners and learn directly about implementing Scrum principles in real projects.
ACCESS TO LATEST RESOURCES
Grab the opportunity to access the latest Scrum resources including tutorials, case studies, and more prepared by the industry experts.
CONSTANT LEARNING ASSISTANCE
Keep up with the latest industry updates through continuous support in the form of monthly webinars, e-books, and conferences.
Step-by-step process to become a CSM
CSM certification process
Step1: Get trained by Certified Scrum Trainers (CSTs) in a two-day program
Step 2: Take the CSM® Exam and score at least 74%
Step 3: Accept the license agreement and become a Certified Scrum Master
What you will learn
1. Scrum Fundamentals
Learn about Scrum framework, roles, activities, & artefacts to kickstart any Scrum project
2. Be a Servant Leader
Lead by serving your Scrum team while adhering to essential Scrum principles and practices
3. Scope of Scrum
Know the best implementation of Scrum in a wide variety of real-world project environments
4. Act as a facilitator
Facilitate cross-functional Scrum teams to deliver high-value releases in shorter time-to-market
5. Enable transparency
Inspect and adapt to improve transparency and visibility of your team’s work at each level
6. Remove obstacles
Identify and eliminate the key challenges to on-time project delivery by self-organizing teams
Prerequisites to attend CSM course
There are no specific prerequisites to take up the CSM course. However, prior basic knowledge of Scrum in a real-world context would be beneficial. Our course, Agile and Scrum Foundation, serves as a good primer.
Who Should Attend
WHY CORPORATES COUNT ON ZEOLEARN TO SKILL UP THEIR TEAMS
Zeolearn is on a mission to help organizations transform their workforce and prepare for the future of work. We aim to enable our clients to build self-organizing and high-performing teams through world-class workshops, while building in-house leadership, talent, culture, and sustainable multiple practices and capabilities with the help of our Training, Coaching and Consulting engagements.
- With a global presence in over 60 countries, we deliver training services globally.
- Our Consultants, Trainers and Coaches have experience across multiple domains: BFSI, Telecom, Retail, Automobiles, E-Commerce and more.
- One-stop Learning Partner providing with a wide range of Course offerings (over 250+).
- Support complete Digital Talent Transformation and helping organizations create Future Ready Technology Talent.
- For ease of reach and coordination, we have multi-lingual trainers with the nearest shore local base locations.
- Providing complete Learning Eco-system with pre and post Course preparation and support materials, E-learnings, video archive, question banks, and many other learning aids.
- Multi-modal delivery system – Classroom, Live Virtual Classroom (LVC), E-learning’s, Customized Blended Learning, In-house LMS, etc.
- Organizations can go beyond training and certification for complete transformation with the help of our Consulting, Coaching and Staffing services.
- 500+ Clients
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Scrum Alliance Career Path To Become A Great Scrum Master
CSM COURSE CURRICULUM FROM SCRUM ALLIANCE
- The 12 principles and 4 values listed in the Agile Manifesto
- “Responding to change” in Agile vs “Following a plan”
- How the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
- The three pillars in Scrum ― Transparency, Inspection, Adaptation.
- The differences between framework and methodology and understand why Scrum is called a framework.
- How to develop an Agile mindset.
- Differences between Agile and Scrum and why these two terms mustn’t be used interchangeably.
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Play a simulation game called “candy catch” in three iterations. The Scrum Master and Product Owner - chosen by group members - will coordinate and help the team achieve the highest target within the shortest time.
What you will learn
- How to conduct a retrospective to list 3 techniques to improve performance and turnaround time.
- The roles and responsibilities of a Scrum Master and a Product Owner.
- The differences between a Scrum Master and a Product Owner and why these two roles should not overlap.
- How a product owner acts as a bridge between the development team and the stakeholders.
- Why A Scrum Master is not an active participant but a facilitator in Scrum events and ceremonies.
- Demerits of having a development team of less than 3 members or greater than 10 members.
Topics covered
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Play the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. Prepare user stories that cover the features and functionalities along with acceptance criteria.
What you will learn
- The “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
- Why the scope and duration of a sprint are fixed.
- 3 Ways to avoid sprint backlog spill over.
- What are sprint goals; discuss 5 benefits of having a sprint goal.
- How the Scrum Master and the Product Owner should coordinate with the team; list 5 points to improve such communications.
- 3 damaging impacts of sprint cancellation and how to avoid it.
- 10 sprint anti-patterns (E.g., sprint cancellation, variable sprint length) and how this impacts delivery and turnaround time.
Topics covered
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Understand how scrum works and experience it in a real-world simulation game called “Crime Teller”. The activity will be divided into 3 sprints. Participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.
What you will learn
- Five salient features of a well-formed product backlog (E.g. estimated, prioritized).
- Two responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
- The objective of having a product backlog and best approaches to product backlog refinement.
- The ideal time and capacity to be dedicated to product backlog refinement.
- Three activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
- Five sprint review anti-patterns (E.g. delayed acceptance) and their negative impacts
Topics covered
- Product Backlog
- Sprint Backlog
- Product Increment
Discover the Scrum lifecycle by playing the “coin game”. Link ceremonies to create effective sprint goals. In this module, you will focus on the common challenges in sprint execution and enable team members to improvise.
What you will learn
- The difference between resolution meetings and daily standups.
- The benefits of collaborations with product owners.
- Three demerits of over collaboration of the product owners.
- Three ways to break the barriers and collaborate
- Creation of sprint burndown chart
- Three approaches to increase efficiency in the team
Topics covered
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
The “Marshmallow Tower” game is an exciting game to learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.
What you will learn
- The importance of 15-minute timebox for daily scrum meetings.
- Three differences between traditional meetings and daily stand-ups.
- Two roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
- Three critical questions pertaining to the daily scrum agenda.
- Two responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.
Topics covered
- Activities in daily scrum
- Activities in sprint retrospective
Explore the Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game. You will need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.
What you will learn
- Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
- Three benefits of Definition of Done and explain why it can evolve over a certain period of time.
- Preparing a checklist (with a minimum of 7 entries) of an ideal DoD.
- Three risks associated with an ill-formed DoD.
- Five characteristics of good acceptance criteria.
- Who all should be involved in drafting the acceptance criteria.
- Three negative impacts of not following the acceptance criteria.
Topics covered
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done.
Explore the Definition of Ready with our Lego blocks game. Attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.
What you will learn
- Creating an ultimate checklist of Definition of Done.
- Three negative impacts of an ill-formed Definition of Done.
- Identifying benefits of a shared Definition of Done for multiple teams working on the same product backlog.
- Ways to improve Definition of Done.
- Differences between “done” and “done done”.
Topics covered
- Definition of Ready for user story
- Definition of Ready for sprint
Explore self-organization with the game, “Human Knots”. Form teams of 5-6, where team members who untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.
What you will learn
- The steps involved in release planning.
- Three benefits of a well-organized release planning.
- Three outputs of release planning.
Topics covered
- Definition of release planning
- Who takes part in release planning?
- Steps in Release planning
- Output of Release Planning
Learn the concept of the Sprint Burndown Chart by playing the ball point game. There will be 5 iterations and the number of points expected at the end of the release will be communicated to the team.
What you will learn
- What is a sprint burndown chart.
- Three primary reasons to use a burndown chart.
- How to create and calculate a burndown chart.
- How to adjust upcoming sprints based on the burndown.
- Three critical information obtained from a burndown chart.
- Five merits and two demerits of using a burndown chart.
- Five common errors that lead to misleading information in burndown charts.
Topics covered
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Understand the in-depth concepts of release burn-up charts and why Scrum teams use them in the ball point game. Once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.
What you will learn
- The importance of having a release goal (based on historical data and agreement).
- The importance of release burn-up in understanding the current status.
- Two differences between burndown and burn-up charts.
- How to adjust release planning (if needed) based on the burn down.
- Advantage of a burnup chart over a burndown chart.
Topics covered
- Definition
- Features
- How to create a release burn-up chart (steps)
Topics covered
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Play the Lego Building Blocks game and learn more about User stories. Participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria.
What you will learn
- User stories and understand the importance of user stories in real-time projects.
- The three Cs in user stories.
- The importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.
Topics covered
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.
What you will learn
- At the end of this activity, you will be able to-
- List and demonstrate 5 benefits of Agile estimation.
- Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
- Discuss 3 benefits of Relative Estimation and Planning Poker.
- List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
- Discuss in detail the 5 critical steps in Planning Poker.
Topics covered
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Learn in depth about the planning poker estimation technique. Play our popular poker card estimation game and dive deep into the technique. Team members/estimators privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.
What you will learn
- Five benefits of planning poker estimation technique.
- The best sequence for the values (story points) on cards for your real-time projects.
- Five critical steps in Planning Poker.
- Three points to heed for employing planning poker for distributed teams.
Topics covered
- Definition
- Benefits
- Participants
- How to play planning poker
- Planning Poker rules
Faqs
Zeolearn Support on your CSM journey
A Certified Scrum Master® (CSM) has been taught by a Certified Scrum Trainer (CST) the Scrum terminology, practices, and principles that will enable him or her to act as a Scrum Master® or Scrum team member. This credential is a first step on the Agile path. To become true, practicing Scrum professional requires enough experience and continuing education. CSM training will help participants get the background knowledge and skills to be a valuable part of an Agile team. They can also demonstrate to employers their commitment to moving ahead in their agile career and will get higher salaries than their non-certified counterparts.
On completing the course, you will get:
- Understanding of the Scrum framework through practical, project-proven practices
- Tips and tricks from our experienced CSTs’ years of using Scrum in a wide variety of environments
- Access to local user groups, online social networks, and additional resources that are only available to Scrum Alliance members
- Profile page on the Scrum Alliance website and access to a specially designed logo to highlight your credentials
- 14 PDUs – 16 PDUs, and correspondingly 14 SEUs – 16 SEUs (Varies according to the CST)
- Course Fee includes Scrum Alliance Certification Examination Fee
- Scrum Alliance approved course material
- Course delivered by experienced Certified Scrum Trainers CSTs
- Practical experience working with Scrum tools and activities
- 2-year membership with Scrum Alliance
It is advisable that before attending the course, you should familiarise yourself with the resources available on the Scrum Alliance website. These Scrum resources will help you embrace the Scrum principles and practices and lead to greater success in the CSM exam.
No, the CSM test is not intended as a substitute for formal training.
No, there is no online/virtual course for CSM. Scrum Alliance believes that understanding Scrum requires a greater level of personal interaction that cannot be delivered in a virtual environment.
Through this membership, you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can use a specially designed logo to highlight their credentials.
After completing your CSM course, you will receive an email from the Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test.
You may be required to put in 10 to 12 hours of effort every week, including the classroom sessions/live class, self-study and assignments.
Our CSM Training and Certification is ideal for:
- Project Managers
- Developers
- Product Owners
- Managers-Software development
- Architects-Software development
- Product Managers
- Software Developers
- Software Coders
- Software Testers
- Team Leads or Team Members who are interested in learning more about Scrum and leading Agile projects
Have More Questions?
Certified Scrum Master Training (CSM®) Course in Phoenix-AZ
CSM certification in Phoenix
Phoenix is the capital of Arizona and one of the most populous cities in the U.S. It is also known to be the only state that has crossed1 million with respect to the population. The city is popular for primary, secondary, and tertiary education as well. Phoenix is a home for more than 500 companies in the field of electronics, mining, technology, finance, and more. Various IT companies have their headquarters in Phoenix, which is looking out for professionals with strong technical skills. Here is one such training institute called the Zeolearn Academy that provides various technical courses like the CSM certification in Phoenix. Register Now!
What is the CSM certification in Phoenix?
The CSM certification in Phoenix is a training provided by the Zeolearn Academy for becoming a Certified ScrumMaster (CSM). Pursuing a career as a Scrum Master is not easy since it involves various skills and challenges to become a successful professional. But, proper industrial training and guidance can make your task easy. Scrum is a framework that helps in addressing complicated issues and converting them into smaller issues, which can be easily solved. Hence, it improves the productivity and creatively delivers the required products/solutions of high value.
Why the CSM certification in Phoenix?
With the CSM certification in Phoenix, you will be able to get into your dream IT companies such as IBM, BOSCH, Tata Consultancy, and many more that follows Agile methodology for their product development. By taking up this certification, you will not only learn the industry-relevant concepts theoretically but also learn and apply them practically during practice sessions and while working on CSM projects. This updated skill can take you towards a successful career path where you will be well-recognized by the company (if worked well). If you get into the role of Scrum Master, then you will have more responsibility for you but you will be well-awarded for that as well. Enrol for the demo session for more information.
Specialties of the CSM certification in Phoenix by the Zeolearn Training Institute
By taking up the CSM certification in Phoenix by the Zeolearn Training Institute, you will be trained in such a way that you are eligible to become an Agile Coach, Program Manager, Delivery Lead, Project Manager, Agile Scrum Master, etc. depending on your current profile. In this live-instructor lead online/offline training on CSM, you will be trained by a coach who is well aware of the real-time industry requirements and conditions. This helps in training you for the industry expectations that empowers you to solve any real-time challenges.
What are you waiting for! Register yourself for the CSM certification in Phoenix to enhance your technical skills and get into your dream job.
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