Amazon has come up with a new store where you can pick anything you want and do not have to pay anything or make check out. Well, you will need to pay money sometime later, but then again, no need to stand in long queues anymore.
All you need to do is take whatever items you need from the store and the AI will recognize those items and will you will be billed according to it within a few days. So how the store know what items you took? This is where the AI comes as it uses multiple detection technologies to be as accurate as possible.
One of that device is the video camera which is capable of recognizing people and can monitor the item which you just took, which can be used for tracking. But what if you block the vision of the camera and manage to take an item? This is hard to achieve as it was noted that people need to have a supported smartphone, which can be used as an alternate to track items. Not sure how they are going to implement this, though.
All this means that the stores can save money on the checkout staff and can also avoid the stock loss. The items seem to be tracked by the computer vision according to its presence on the shelf, making it easy to track when the item isn't in shelf and when it is put back. And as mentioned earlier, the computer has no need to see the item that you just took as there are other ways to detect it.
This has already been implemented in a store which is in beta stage. It is said to open to the public in 2017 in Seattle. Stores might not need any staff at all if Go succeeds. But what about restocking? How can they manage to restock the items with no staff? They actually can. It was reported that Amazon is working on picking items in its warehouses, which then can be restocked using robots which already exist.
Amazon GO can be the next game changing move for Amazon, but there is some complexity involved as it involves more than just a video detection system. The only way to see if it succeeds is to wait. You can watch the promo video here.