Microsoft released the Azure Bot Framework two years ago and corporations have been developing chatbots for different scenarios since that time. On Wednesday, Microsoft announced that both the Microsoft Cognitive Services Language Understanding (LUIS) and Microsoft Azure Bot Service are generally available.
“Making these two services generally available on Azure simultaneously extends the capabilities of developers to build custom models that can naturally interpret the intentions of people conversing with bots,” said Lili Cheng, Corporate Vice President at the Microsoft AI and Research division in the company’s blog post on the announcement.
The company has developed a complete set of tools to help developers design their bots, together with the Cognitive services and Bot Framework. Cheng says that Microsoft has developed a flexible bot framework, which you can skip hosting it on Azure if you really don’t want to. The Bot service is essentially part of a set of Azure products and services. Microsoft has designed this specifically for developers to build programs with artificial intelligence underpinnings.
“You can build a bot and auto provision on Azure and you can publish on Facebook Messenger, Slack and most of the Microsoft channels [such as] Cortana, Skype and Skype for teams,” Cheng explained. You can also place the bot in a website or in an app and modify the UI as you see compatible.
Once you merge both the LUIS language understanding tool and bot building tools, you will get what should be a robust combination. It helps the bot identify and resolve the query to give the right answer (and grasp related queries).
Cheng declared that over 200,000 developers have registered for Bot services, and they currently have nearly 33,000 dynamic bots in sectors like insurance policy, healthcare, retail and economic products and services. UPS, Molson Coors and Sabre are some of the companies designing bots with the Microsoft tools.
Source: Microsoft Official Blog