MIKA is the name given by Nokia to its new voice assistant. MIKA is the abbreviated form of Multi-purpose Intuitive Knowledge Assistant, helping engineers and telecom operators to access information through voice commands.
If somebody argues that MIKA is not much different from Alexa or Siri, the answer is simple and fact oriented. It will be performing the same activities unlike MIKA will answer engineering questions rather than answering questions like checking today’s weather and turning lights on/off.
The company has put the power of its cognitive service platform, Nokia AVA, and its service expertise to ensure MIKA success. As mentioned in its press release, “MIKA combines augmented intelligence with automated learning to provide access to an extensive range of tools, documents and data sources. These include the Nokia AVA knowledge library, a repository of best practice gathered from Nokia projects around the world.”
Along with MIKA, Nokia has also announced its new service Predictive Repair which will enable operators to reduce costs and improve network quality by shifting from break-fix approaches to hardware maintenance.
As per the press release, MIKA is now available for customer trials and between February 27 and March 2 it will be demonstrated at the Nokia booth at Mobile World Congress 2017 in Barcelona. From March 2017 Nokia Predictive Repair will be available for customer trials.