Professional Scrum Master™ Level II (PSM II) Certification

Enhance your proficiency as a Scrum Master with the PSM II Certification

  • 16 hours of Live, instructor-led online training
  • Earn 16 PDUs and 16 SEUs after course completion
  • Get trained by accredited Professional Scrum Trainers
  • Get access to case studies, activities, real-world simulations and more
  • Learn real-world applications of Scrum and become a certified Professional Scrum Master


The Professional Scrum Master II™ (PSM II) certification training is an advanced course that helps professionals understand the traits that characterize an effective Scrum Master. The 16-hour course is designed for experienced Scrum Masters who wish to take their Scrum Master skills to the next level.

Zeolearn brings you a course that helps Scrum Masters gain the PSM II credential and develop new skills and enhance their existing ones. It is particularly advantageous for those who have at least one year of Scrum Master experience.

Conducted by experienced and certified instructors, this course will help you aim for a first-time pass of the intensive exam and gain the skills to get ahead of the crowd. Zeolearn has a comprehensive course on Professional Scrum Master™ Level II (PSM II), a credential offered by™ that reflects your understanding of the use of Scrum and Scrum team’s dynamics. Through this course, you will gain a deep understanding of the design aspects of Scrum implementation as well as various topics like team dynamics, team motivation, conflict resolution, and improved planning and estimation.  

Leverage the interactive classes and get hands-on training on the best techniques used in the industry. Improve real-world decision-making and collaborate with individuals and teams in your organization. Explore more programs and expand your capabilities through the PSM II program at Zeolearn.  

The Professional Scrum Master II is a designation offered by™ to those who successfully complete the Professional Scrum Master™ II training and exam by demonstrating their understanding. Professional Scrum Master™ and™ are registered trademarks owned by 



Discuss with industry experts, ask questions, get clarifications, and other participants. 


Meet and learn from industry experts to enhance your knowledge with hands-on activities.      


Get a well-rounded immersive learning experience with guided hands-on, Cloud Labs and more.   


Gain access to an active community of Scrum professionals and grow practical Scrum knowledge  


Enhance your skills with auto-graded assignments and assessments.      


Acquire real -world experiences through projects and build a portfolio of projects.    



  • 1. Get trained 

    Get trained through Zeolearn, a Professional Training Network (PTN) member of Enrol for an upcoming Professional Scrum Master™ II course and attend the 16-hour training. 

  • 2. Take the exam 

    Click on the exam link (you will receive the link with Assessment key after the course), take the online PSM II exam and get a minimum score of 85% in the 90-min exam. 

  • 3. Get a Professional Scrum Master II Certification! 

    Download the PSM™ II certificate. You're now a certified Professional Scrum Master II! 


As this is an advanced course, it is expected that candidates should have prior knowledge on the Scrum framework. 


  • Project Managers
  • Scrum Masters
  • Scrum team members
  • Developers
  • Product Owners
  • Software development managers
  • Software Architects
  • Product Managers
  • Software Developers
  • Software Coders
  • Software Testers
  • Team Leads/Team Members
  • Professionals interested in Agile and Scrum


Zeolearn is on a mission to help organizations transform their workforce and prepare for the future of work. We aim to enable our clients to build self-organizing and high-performing teams through world-class workshops, while building in-house leadership, talent, culture, and sustainable multiple practices and capabilities with the help of our Training, Coaching and Consulting engagements.  

  • Global presence in well over 60 countries   
  • Consultants, trainers, coaches with experience across multiple domains: BFSI, Telecom, Retail, Automobiles, E-Commerce, and more   
  • One-Stop Learning Partner offering a wide range of 250+ courses   
  • Accelerating digital talent transformation and enabling future ready tech talent  
  • Multilingual trainers at nearest shore local base locations for ease of reach and coordination  
  • Complete learning eco-system with pre and post-course preparation and support materials, e-learning, video archives, question banks, and many other learning aids   
  • Multimodal delivery system including Classroom, Live Virtual Classroom (LVC), E-Learning, Customized Blended Learning, In-House LMS, and more   
  • Consulting, Coaching and Staffing services going beyond training and certification to support complete transformation  
  • 500+ Clients
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Professional Scrum Master Level II Certification Curriculum

Learning Objectives

  • Learn about the practices and values that make a Scrum Master valuable to an Agile organization. 


  • Empiricism  
  • Scrum Values  
  • Scrum Team  
  • Events  
  • Artifacts   
  • Done Increment 

Learning Objectives

  • Lead, mentor, and coach team members to help them optimize their contribution to Scrum teams. 


  • Self-Managing Teams  
  • Facilitation  
  • Leadership Styles  
  • Coaching  
  • Mentoring 

Learning Objectives

  • Learn to support the development team and the product owner as a Scrum Master. 


  • Product Backlog Management  
  • Stakeholders   
  • Customers 

Learning Objectives

  • Understand strategies used by Scrum Masters to plan, manage, and mitigate risk. 


  • Managing Technical Risk. 

Learning Objectives

  • Learn how to develop the organizational culture and design to increase organization agility. 


  • Organizational Design & Culture.

PSM II Training and Certification FAQs

PSM II Training

The PSM II course has been thoughtfully designed to make you an exceptional Scrum Master. You will be equipped with all the tools and techniques to: 

  • Leverage the knowledge of latest Scrum practices and techniques  
  • Learn decision making using Scrum principles  
  • Become a servant-leader to teams practicing Scrum   
  • Make Development Teams and Product Owners become more effective  
  • Lay a framework for Scrum Teams to be more successful  
  • Increase agility by making the environment suitable for Scrum Teams 

Our PSM II training aims to equip you with all the skills to be an effective Scrum Master. You will develop practical skills in the following areas to: 

  • Servant leadership 
  • Facilitation skills 
  • Value creation 
  • Enabling high team performance 
  • Leading and facilitating change 
  • Coaching the Development Team 
  • Coaching the Organization 
  • Resolving impediments 
  • Scrum implementation guidance 
  • Enabling Product Increment 

Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. The instructor will cover product development of all sorts, so many examples are software related, but no software development experience is required. 

The course is for anyone interested in learning a better and faster way to create awesome products, including: 

  • Business Analysts 
  • Developers 
  • Finance and Audit 
  • HR Managers 
  • IT Professionals 
  • Managers 
  • Product Owners 
  • Project Managers 
  • Project Sponsors 
  • Scrum Masters 
  • Team Leads 
  • Testers 
  • those who are interested in working with people 
  • those who care about their team’s performance 
  • those looking for ways to foster collaboration 

As this is an advanced course, it is expected that candidates should have prior knowledge on the Scrum framework.  

Once you have completed the PSM II credential, you can further enhance your Scrum Master skills by pursuing the following credentials: 

You can get 16 PDUs and 16 SEUs by participating in the PSM II training program.  

PSM II Certification Process

The PSM II certification is offered by, a world-renowned body dedicated to helping professionals, leaders, and organizations embrace agile by understanding its principles, processes, and values. 

Yes, you can get PSM II certified without taking the course. However, it is recommended that you do attend training by an authorized PTN organization of PSM II is an advanced certification and needs a thorough understanding of Scrum concepts and their application. 

STEP 1: Attend a face-to-face course taught by Professional Scrum Trainer (PSTs) or receive private coaching 


Attend 16 hours of live online training with your PST 

STEP 2: Upon successful completion of the course, you will receive the exam link with Assessment key from 

STEP 3: Click on the Exam link and take the 90-minute online exam consisting of 30 questions. 

STEP 4: Log in with the key and take the 60-minute online exam consisting of 80 questions. 

STEP 5: As soon as you complete the online exam and get a minimum score of 85%, you can download the PSM II certification if you have passed the exam. 

Note: If the student takes the exam within 14 days (of receiving this email with the password), and scores less than 85%, they are entitled to the 2nd attempt at no cost. 

You will have to attend two days or 16 hours of PSM II training under a Professional Scrum Trainer (PST) following which you will receive a key to the PSM II exam. Once you pass the exam, you are declared PSM II certified and can instantly download your certificate. 

PSM II Certification Exam

The PSM II exam is for advanced Scrum practitioners and hence the difficulty of the exam will also be advanced. Our intensive coaching and exam preparation activities are all geared towards helping you to pass the exam at the first attempt. 

After you complete your 16-hour PSM II course, you will receive an email from This email will contain the key you need to attempt the exam. 

There is no re-evaluation for the PSM II exam. However, if you fail you can re-attempt the exam at no cost within 14 days of receiving the key. 

Yes. allows you to retake the Professional Scrum Master II exam if you fail. Two attempts are permitted within 14 days after you receive your key, at no additional cost. 

You will get your results immediately after you attempt the exam. 

There are no limits to the number of times you can attempt the exam, as long as you pay for it. The allows you to take the PSM II exam at no cost for the first 2 attempts within 14 days after you receive your key. Every attempt after that is charged. 

PSM II Workshop Experience

The PSM II workshop at Zeolearn is delivered via live and interactive instructor-led training sessions. 

Listen, learn, ask questions, and get all your doubts clarified from your instructor, who is an experienced practitioner. 

All Zeolearn’s PSM II certification training is delivered by Professional Scrum Trainers (PSTs). The PSTs are:   

  • Professionals licensed by to teach the official curriculum  
  • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it  
  • Expert practitioners of Scrum across a wide range of industries 

Our dedicated team of PSTs deliver high quality training at par with the standards of excellence set out by®. Every candidate receives the same standard of training and content, irrespective of the trainer and the location. 

Our PSM II course focuses on engaging interaction. Most class time is dedicated to fun exercises, lively discussions, and team collaboration, all facilitated by an instructor who is a Professional Scrum Trainer and an experienced Scrum practitioner. The focus is on practical solutions to real-world, Scrum Master challenges drawn from decades of experience as product managers, Agile coaches, and Product Owners in Agile environments. 

Yes, your PSM II course material will be provided in advance. You will receive an email with a link to set your password a few days in advance of the scheduled course. Once you log in, you will have access to the study plan and all the course material. 

Finance-related Queries

The certification fee for the PSM II exam is not charged separately. Once you enroll for the PSM II certification training with Zeolearn, the exam fee is included in the course fee. 

 Yes, the PSM II exam fee is included in Zeolearn’s PSM II certification course fee. 

No, the PSM II exam fee is not refundable. Please speak with your course coordinator for more information. 

Yes, you may switch your start date with prior notice of at least 24 hours and subject to availability in the desired batch. 

Yes, you could pay the course fee in 2 to 3 installments. For more information, you can reach out to   

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