Professional Scrum Master™ (PSM) Certification

Interactive learning with real-world simulations for building high-performance teams

  • 16 hours of live and interactive instructor-led online training
  • Earn 16 PDUs and 16 SEUs in two days
  • Get trained by accredited Professional Scrum Trainers
  • Case studies, activities, role plays, real-world simulations and more
  • Learn real-world applications of Scrum and become a certified Professional Scrum Master


A Scrum Master is the lifeline of an Agile project, removing roadblocks and facilitating processes for the team. Working with the Product Owner and the team, the Scrum Master ensures that the values and practices of Scrum are followed.  

Highly valued and much in demand across industries, the Scrum Master role has gained in popularity over the years. Listed among the top ten most promising jobs (LinkedIn), the Scrum Master role is in great demand. 

Zeolearn Academy brings you a comprehensive course on Professional Scrum Master™, a credential offered by™ that reflects your competency in the use of Scrum and understanding of a Scrum team’s dynamics. The training is complete in the sense that along with helping you achieve the certification we also give you the practical training needed to implement the Scrum framework and its mechanics.  

You will learn the design aspects of a Scrum implementation along with team dynamics, team motivation, conflict resolution and improved planning and estimation among other aspects. Through the Professional Scrum Master™ certification, you can master the basics of scrum and develop a strong foundational knowledge. Take advantage of the interactive classes to understand and practice the principles and techniques you will learn.  

Learn what it takes to become a servant-leader using Scrum. Improve real-world decision-making and learn how to collaborate with individuals and teams. It is also a foundational program that will give you a foothold to explore more programs and expand on your capabilities. 

Professional Scrum Master™, Professional Scrum Trainer™, and™ are registered trademarks of

  • Develop a strong foundation of the knowledge and practice of Scrum 
  • Learn the latest developments around the Scrum framework 
  • Develop an Agile mindset and get ready to apply Agile to projects 
  • Expand your career opportunities with Agile and Scrum skills 
  • Use your newly developed approaches to resolve conflict 
  • Get recognized as a holder of the globally valid PSM™ Certificate 
  • Certified Scrum Masters earn higher than their colleagues without certifications 
  • The year-on-year salary growth rate for Scrum Masters is 21% (2020 to 2025) 
  • The year-on-year growth in job listings is 67% (2020 to 2025) 
  • Strengthen core understanding of Scrum among colleagues 
  • Gain new ability to view a project from different perspectives 
  • Create an environment that nurtures innovation 
  • Develop high value customer centric products 



Meet industry experts to enhance your knowledge with in-class activities and simulation sessions


Grow your knowledge with accredited PSTs with years of experience as active Scrum practitioners


Gain access to an active community of Scrum professionals and grow practical Scrum knowledge


Listen to the practitioners and learn directly about implementing Scrum principles in real projects


Access the latest Scrum resources - tutorials, case studies and more by industry experts


Keep up with the latest industry updates through continuous support in the form of monthly webinars, e-books, and conferences


PSM Certification Process

  • Step 1: Get trained by a member of the Professional Training NetworkTM of during a two-day course.

  • Step 2: Take the PSM I online exam from

  • Step 3: On Passing the exam, become a Professional Scrum Master™ 


Prerequisites to attend the PSM course

There are no prerequisites to take up the PSM I course. A basic knowledge of would be beneficial. Our course, Agile and Scrum Foundation, will be a good starting point. 

Who Should Attend


Zeolearn is on a mission to help organizations transform their workforce and prepare for the future of work. We aim to enable our clients to build self-organizing and high-performing teams through world-class workshops, while building in-house leadership, talent, culture, and sustainable multiple practices and capabilities with the help of our Training, Coaching and Consulting engagements. 

  • With a global presence in over 60 countries, we deliver training services globally. 
  • Our Consultants, Trainers and Coaches have experience across multiple domains: BFSI, Telecom, Retail, Automobiles, E-Commerce and more. 
  • One-stop Learning Partner providing with a wide range of Course offerings (over 250+). 
  • Support complete Digital Talent Transformation and helping organizations create Future Ready Technology Talent. 
  • For ease of reach and coordination, we have multi-lingual trainers with the nearest shore local base locations. 
  • Providing complete Learning Eco-system with pre and post Course preparation and support materials, E-learnings, video archive, question banks, and many other learning aids. 
  • Multi-modal delivery system – Classroom, Live Virtual Classroom (LVC), E-learning, Customized Blended Learning, In-house LMS, etc. 
  • Organizations can go beyond training and certification for complete transformation with the help of our Consulting, Coaching and Staffing services. 
  • 500+ Clients
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What you will learn 

After completing this module, students will be able to: 

  • Understand the importance of artifacts, roles, and events in Scrum to a successful Scrum project.  
  • Explore the Scrum framework to find suitable processes for their organization. 

Topics covered 

  • Events – You will learn why events in Scrum are opportunities to adapt. Find out why they are important and what happens when you miss an event. 
  • Role – Each role in Scrum comes with specific accountabilities. You will learn what they are, why they are important, and how they differ from traditional project management roles. 
  • Artifacts – Each artifact in Scrum is open to inspection and hence can be adapted based on it. You will learn what makes artifacts important. 
  • Sprint – The Sprint is at the center of the Scrum framework. You will learn what it is and what qualifies as a successful Sprint.   

What you will learn 

In this module, you will learn to: 

  • Understand how Agility is related to Scrum. 
  • Find instances where Scrum is not suitable. 
  • Find out how Scrum can increase an organization’s agility. 
  • See how Scrum brings empiricism in software development.  

Topics covered 

  • How empirical and defined approaches are different 
  • How Scrum differs from the traditional project management approach 
  • Definition of Agile
  • How Agile works and how it is related to Scrum 
  • Benefits of being Agile and its use in Scrum  
  • Knowing where Scrum is not suitable

What you will learn 

In this module, you will learn to:  

  • Understand Product Backlog and Sprint Backlog 
  • Understand planning tactics 

Topics covered 

  • Product Backlog and Sprint Backlog - The Product Backlog and Sprint Backlog are tools used to plan in Scrum. You will learn how planning in Scrum differs from traditional project management. You will also learn best practices for Lean Planning in Scrum, and to do Product Backlog Refinement.   
  • Product Backlog Management - The roadmap of the Product is clarified through Product Backlog management. Learn how to execute Product Backlog management in Scrum. 
  • Product Backlog Ordering - Prioritization is one way to order Product Backlog. Learn other techniques to order the Product Backlog. 
  • Product Backlog Decomposition - Product Backlog is broken down to facilitate delivery that can be done in one Sprint. Learn how to decompose Product Backlog into ready-to-execute Sprint Backlogs.  

What you will learn 

In this module, you will learn how to:  

  • Define high-quality software needs.
  • Find what documentation is required in Scrum

Topics covered 

  • Definition of Done - Everyone in an organization should have the same understanding about “DONE”. Learn what means by “DONE”, and what is the impact of not having “DONE” software every Sprint. 
  • Quality – Learn what high-quality software needs. Find out if Scrum needs documentation.

What you will learn 

In this module, you will learn to:  

  • Understand what is required to build a self-organizing team
  • Get Scrum teams going, and help them self-develop through better collaboration
  • Build a Scrum team

Topics covered 

  • Creating self-organizing teams – Learn how to build self-organizing teams. 

What you will learn 

In this module, you will learn how to: 

  • Understand the people aspect of Scrum 
  • Discover coaching techniques appropriate for your team 

Topics covered 

  • Coaching and Facilitation Techniques - Learn different techniques involved in coaching and facilitation

What you will learn 

In this module, you will learn to: 

  • Identify who is the Scrum Master 
  • Differentiate between the Scrum Master and a traditional Project Manager 
  • Identify skills and traits are required for success as a Scrum Master 

Topics covered 

  • The Scrum Master - A servant-leader with distinct skills

What you will learn 

In this module, you will understand various aspects of the certification. 

  • The Professional Scrum Master course has two associated assessments and certification: Professional Scrum Master level I (PSM™ I) and Professional Scrum Master level II (PSM™ II). 
  • All participants completing the Professional Scrum Master course receive a password to take the PSM™ I assessment and are entitled to a discount on the PSM™ II assessment. 
  • These industry-recognized certifications require a minimum passing score on the associated rigorous assessment. 


  • Certification prerequisites and exam Get the tips and tricks to prepare the for exam and clear it on the first attempt. Prepare and plan for the next steps. 

Frequently Asked Questions

PSM Training

Apart from becoming a Professional Scrum Master you will also learn to embrace the role of a servant leader, learn to resolve conflicts, and learn to apply Scrum principles and practices. 

With the certification you will be proficient in scrum, be able to network with Agile and Scrum professionals, grow your career with newly acquired skills. 

No, anybody interested in acquiring skills that focus on collaboration and team performance can attend this course. The course will focus on product development including software. 

Basic knowledge of Scrum is recommended for this course but is not necessary.

There are courses that will help you build on your Scrum Master Skills. PSM II, and PSM III will be the courses that will further enhance your knowledge and get superior credentials. 

You will get 16 SEUs and 16 PDUs from this course. 

You can send a mail to 

PSM Certification

The certification will be issued by which is the globally recognized body that certifies professionals of their proficiency in Agile. 

No, you will need to attend the course to take the exam. To learn you need to be trained by professionals with hands-on experience. 

After you complete your 16 hours of training will send you your login.

Yes, everybody who completes the mandatory 16 hours of training will be awarded with a course completion certificate. 

After completing your 16 hours of training, you will be eligible to take a test. Once you pass this exam you will get certified. 

PSM Exam

The exam lasts for 60 minutes. You need to score a minimum of 85%. There will be 80 Multiple Choice Questions.

This is an open book exam. Our training will get you familiar with all the concepts you need to know to pass the exam easily. 

This will be an online test. It will be sent as an email from after you complete your two-day training. 

You will not be able to pause the test. You will have to finish it within 60 minutes. If there is an interruption in your connection or any technical difficulty you can access the same exam link and it will be at the question you stopped at. If your technical problem lasts for a longer duration, you will be able to set up a new test by sending a mail to  

You can reattempt the test withing 14 days. Two attempts are allowed at no extra cost during the 14-day period. If you want more than two attempts, you will have to pay a fee. 

You will get the result as soon as you finish the exam. 

Workshop Experience

The sessions will be online and interactive in nature. You will learn by listening to instruction of a qualified trainer. There will be discussion sessions where any doubts and ideas can be discussed to enhance your understanding of the topics. 

The classroom sessions were a two-day program with 7 to 8 hours spent on training each day. The online course is divided into smaller sessions. The sessions will be done over video conference giving the participants and the trainer opportunities to interact with each other.  

There will also be exercises and activities where participants will collaborate with each other. 

This program will be led by Professional Scrum Trainers (PSTs). They are licensed by to teach this course. They also have hands-on industry experience and will help you understand how to execute the concepts that you learn. 

You will need a Windows or an equivalent environment along with an internet browser and a fast internet connection.  

Yes, you will be receiving a login link. On logging in you will get access to course materials and accompanying instructions. It will include course materials, schedule, workbooks, assignments, case studies, and assessments. 

The sessions will be auto recorded, and you will have access to watch recordings subject to permission from the trainer and 

No, you will need to use a laptop or a desktop to participate in this training. 

You will be able to login again if you lose your connection. In case you miss a class, you will be able to view a recording. These will be subject to the instructor’s preferences and’s guidelines. 

You will get a registration link to our learning platform. 

All our sessions are conducted online, you can attend these from anywhere if you have a fast internet connection. 

All the classes will be live and interactive. We use Zoom platform for all our classes now we will be integrating more platforms in the future. 

Yes, there will be other participants that you can interact with during this session. 

You can send a mail to if you have any questions that are not addressed here. 

On Finance

Yes, we will give you a 100% refund if you cancel your enrolment. You can go through our refund policy here

The exam fee is included in your course fee. 

No, unfortunately the exam fee will not be refundable. 

Yes, you can change you start date provided there is at least a 24-hour prior notice and the availability of other batches. 

Students and veterans are eligible for scholarships, please send an email to to get scholarships that cover up to 50% of your course fee. 

Yes, you can get group discounts. The larger your group, the more discount you could get. 

Yes, you could pay the course fee in 2 to 3 instalments. For more information you could reach out to  

More Details on PSM Certification and Training


PSM™ or Professional Scrum Master™ certification validates your knowledge of Scrum. There are three levels of PSM™ Certification available: PSM™ I, PSM™ II and PSM™ III. 

PSM™ Certification is a little difficult and needs more preparation. To pass the PSM™ I certification exam, you must score at least 85%, which is extremely high especially considering the time limit of 60 minutes for 80 questions.  

Getting trained under an accredited training provider like Zeolearn will help you pass the exam easily and equip you with the necessary skill set to carry out real-world responsibilities and roles of a PSM. Zeolearn’s PSM™ I course is curated to help you upskill easily via live interactive training sessions led by industry experts, hands-on exercises, simulated environment, module-based curriculum, and more. Check out our upcoming courses to enrol.

Yes, the Professional Scrum Master certification is totally worth it. As a certified Professional Scrum Master™, your experience wider job prospects, career growth, and a higher pay scale. Besides being a mentor to other teams and companies, you can pursue other roles such as Certified ScrumMaster®, IT Consultant, Senior Software Engineer, Senior Business Analyst, and more. 

Yes, of course! Professional Scrum Masters are in demand across the world. According to LinkedIn, PSM™ is one of the top 15 emerging roles in 2020 and was one of the most promising jobs in 2019.  

As per a report, PSM™ role will see an annual growth of about 24% till 2026, as companies are streamlining their software development process and adopting what is called the Agile method.

Both CSM® and PSM™ are top certifications focused on the software development process, but they differ in many ways. Here are some of the major differences between CSM® and PSM™: 

  • To get CSM certification, you have to attend the 2-day training under an accredited training provider; however, for PSM™, certification training is not mandatory. 
  • The passing score for the CSM certification exam is 69%, while for PSM, the passing score is 85%. 
  • The CSM certification exam features only multiple-choice questions. PSM, on the other hand, feature multiple-choice, multiple-answer, and true/false type questions. 
  • The cost of CSM certification can vary anywhere from $400 to $2500, depending on the training provider. The PSM™ certification cost will vary with respect to the certification levels - CSM I, CSM II and CSM III are available at $150, $250, and $500, respectively. 
  • CSM certification has a 2-year validity, after which you will have to pay $100 and renew it. PSM™ is has a lifelong validity and therefore doesn’t have to be renewed. 
  • CSM is a basic level certification and therefore easier when compared to PSM™ I, which has an intermediate level of difficulty. 

PSM™ Certification

Follow these steps to get PSM™ certified:  

  • STEP 1: Get trained by Professional Scrum Trainer (PSTs) offline or attend 16 hours of live online training led by a PST. 
  • STEP 2: Upon successful course completion, you will receive the exam link with the assessment key from 
  • STEP 3: Click on the exam link, log in with the assessment key and take the 60-minute online exam featuring 80 questions. 
  • STEP 5: Pass the PSM™ exam by scoring a minimum of 85% and download the PSM™ I Certification. 

Note: If the student takes the exam within 14 days (of receiving this email with the password) and scores less than 85%, they are entitled to the 2nd attempt at no cost. 

Yes, PSM™ is a globally recognised course from

Having a PSM™ I Certification helps you: 

  • Validate your commitment to continued excellence and quality. 
  • Get noticed at interviews or for promotions at your current job. 
  • Demonstrate your proficiency in Scrum. 
  • Grow your career in Scrum with confidence.  
  • Command higher salaries than your non-certified peers. 
  • Network with industry leaders and Agile professionals provides the PSM™ Certification when you successfully pass the Professional Scrum Master™ exam. 

Scrum is best defined as the Agile way of managing a project usually related to software development. A Scrum master plays the role of a team manager or team coach and helps the team members perform at their highest levels when carrying out the Scrum processes. 

If you earn a PSM™ certification, you’ll be a certified Scrum Master who’ll be empowered to manage teams in a way that ensures the highest productivity. Having a PSM™ certification will help your management career in the following ways: 

  • Aligns your mindset with your team members to ensure better project management. 
  • Attracts better offers and enhances your career prospects.  
  • Demonstrates your Agile expertise to existing and potential employers.

No. PSM™ certification is valid for lifelong; therefore, it doesn’t expire.

PSM™ Certification Validity

The PSM™ Certification is valid for lifelong. 

No. Since, PSM™ certification is valid for lifelong, there is no need to renew the PSM™ Certification. 

PSM™ Certification Cost

All the institutions that offer Professional Scrum Master™ certification are doing so at highly competitive rates. Rest assured, with patience and a thorough thought process, and one can quickly complete the Professional Scrum Master™ course and scale up to be a certified PSM™ without having to worry about affordability or budget. 

PSM™ Certification Eligibility

Experience is not a prerequisite for PSM™ certification. Anyone, novice or experienced, who seeks to enhance their Scrum expertise can attend the course. 

There are no set eligibility criteria for PSM™ certification training. Anyone who wishes to deepen their knowledge in Scrum and its applications can attend the course.  

There are no prerequisites to attend the PSM™ certification training. Having a basic knowledge of Scrum in a real-world context would be helpful, though not mandatory. 

PSM™ Certification Exam

The PSM™ exam is an open-book test and easy to pass. Our intensive hands-on coaching and exam preparation activities are geared towards helping you pass the exam on the first attempt.  

Yes. The PSM™ certification exam is an online, open-book exam. 

The format of the PSM™ certification exam is as follows: 

  • 80 multiple-choice and True/False questions 
  • Duration: 1 hour 
  • Pass mark: 85%

The PSM™ exam duration is 1 hour.

PSM™ exam will have 80 multiple-choice and True/False questions. 

To pass the PSM™ assessment, you need to:  

  • Thoroughly grasp the concepts being taught 
  • Practice as much as possible via hands-on exercises 
  • Interact with other resources 
  • Keep revising everything you learn 

You need to score at least 85% to pass the PSM™ exam. 

There are two ways in which you can apply for the PSM™ Certification exam: 

  1. If you attend the training at Zeolearn, upon successful course completion, you will receive the exam link with the assessment key from You can click on the exam link, log in with the assessment key and take the 60-minute online exam. 
  2. If you opt for self-study, you can directly visit the course page on the website, add the online assessment to the cart and pay for it. After making the payment, you will receive the exam link with the assessment key from You can click on the exam link, log in with the assessment key and take the 60-minute online exam. 

If you fail the PSM™ exam, you can re-attempt the exam at no cost within 14 days of receiving the assessment key. Please note that there’s no re-evaluation for the PSM™ I exam.

There are no limits to the number of times you can attempt the exam. The allows you to take the PSM™ I exam at no cost for the first 2 attempts within 14 days after receiving your assessment key. Every attempt after that will be charged. 

PSM® Exam Prep

Preparing for the PSM™ exam involves gaining an in-depth knowledge of the Scrum framework and its concepts. You can either take references from the internet or join a training institute. Here are some more tips that will help you prepare for the PSM™ certification exam: 

  • Start with the Scrum Guide 
  • Practice with exam simulators 
  • Familiarise yourself with the subject areas 
  • Check out forum discussions and online articles 
  • Take free practise tests at Scrum Open 

Yes. You can take the PSM™ exam online. 

PDUs and SEUs

SEUs are Scrum Educational Units, issued by the Scrum Alliance and marks your educational experience needed to earn the CSP (Certified Scrum Professional) Certification. 

PDUs are Professional Development Units issued by the Project Management Institute. You receive PDUs when you complete the Scrum Master course.  

On completing 14 hours of PSM™ training, you will receive 14 PDUs and 14 SEUs. 

Follow these steps to claim the PDUs you received for attending the PSM™ course: 

  1. Log in to using your login credentials.  
  2. Once you log in, click on ‘Report PDUs’. 
  3. On the next landing page, click on ‘Course or Training’ under Education. 
  4. Enter/select the name of the institution from where you received the training. 
  5. Complete all the fields to provide the details for the claim. 
  6. Enter/modify the PDUs in line with the PMI Talent Triangle™ 
  7. Enter the PDU values under different skill areas. 
  8. In the next step, you need to click on ‘I agree this claim is accurate’. 
  9. Once you agree to the terms, you need to submit your PDU claim.  
  10. Once you click on the ‘Submit’ button, you will receive a transaction notification that shows multiple Claim IDs for multiple certifications. 
  11. Print the notification or continue to report another claim.

PSM™ Jobs

Yes. You can get a job after PSM™ certification, provided you have a stellar portfolio that showcases your expertise and an in-depth understanding of Agile and Scrum. As Scrum Masters are in demand today, the opportunities are plenty. Training under an expert Scrum practitioner will help you easily upskill and attract the job you desire.

These are some of the top companies hiring Professional Scrum Masters today: 

  • Accenture 
  • SAP Labs 
  • Enquero 
  • Luxoft 
  • ANSR Global 
  • Capital One 
  • Bank of America 
  • J.P.Morgan 
  • IBM 

PSM™ Salary

  • A Professional Scrum Master in the USA earns anywhere between USD 61,000 – USD 142,000 p.a. 
  • A Professional Scrum Master in India earns anywhere between INR 564,000 – INR 2,000,000 p.a.

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